One manager.
A bench behind them.
Every customer gets a Marketing Manager — one named person who runs the account and is the only number you need. Behind them sit seven specialist roles, bought by the hour from £250 a month rather than as a fixed package, and the audit works out which of them you need and for how long.
Your team, and what each of them is for
These are roles, not a staff list — the people filling them change, the accountability does not. Your Marketing Manager is the exception: a real, named person you meet on the first call.
Marketing Manager — Matt Whiteman
Runs your account, presents your audit, and is the only number you need. They agree with you where each month's hours go, brief whoever does the work, and tell you plainly what happened.
What a Marketing Manager doesWeb Developer
Builds it, fixes it, and keeps it fast and standing up.
What they doContent Writer
Writes the pages, articles and answers that get you found and believed.
What they doSEO Specialist
Works out why you are not being found, and does something about it.
What they doAI Discoverability Specialist
Makes sure ChatGPT and the rest can describe you, and get it right.
What they doSocial Media Manager
Keeps the channels alive where your customers actually are.
What they doDesigner
Makes it look like a business people would buy from.
What they doSecurity & Hosting Specialist
Keeps it online, patched, backed up and out of trouble.
What they doAs the work changes, the bench changes: e-commerce, data analysis, AI automation and platform specialists for WordPress, Shopify and WooCommerce are all available through the same hours.
You are buying hours, not a package
Three bands, and you move between them. A quiet autumn drops you down; a push before Christmas moves you up. Nothing about the team changes, only how much of it you are using.
A website kept current, found and answered for.
Content, search and social moving every month.
A full programme, with build work running alongside.
Reporting comes out of the hours, not on top of them — on a five-hour month, expect about an hour of it to be your manager telling you what happened. We would rather say that here than have you find out in month two.